At ITARA, we take pride in offering exquisite sarees that embody traditional craftsmanship and timeless elegance. Specializing in pure handloom sarees, we curate a collection featuring unique color combinations and design patterns, ensuring each piece is a true work of art.

Our sarees are meticulously handcrafted to maintain longevity and withstand the test of time, making them perfect for long-term use. Each saree in our collection tells a distinct story, with patterns and designs that speak to the individuality of every wearer.

Our skilled artisans pay meticulous attention to detail, carefully crafting intricate embroidery work that sets our sarees apart in the market. From traditional motifs to contemporary designs, every saree in our collection is thoughtfully created to exude elegance and sophistication.

Experience the beauty of traditional Indian attire with our exclusive range of sarees, where each piece is a masterpiece waiting to be adorned. Explore our collection and let our sarees weave stories of tradition, elegance, and individuality into your wardrobe.

We are available from Monday to Saturday, 11am to 7pm.

For any query, WhatsApp us at +91-9620997555 or email us at itara.fashion24@gmail.com

We do not accept any returns as all of our sarees are handloomed and undergo an extensive 8-step quality check process to ensure utmost satisfaction. However, we understand that unforeseen circumstances may occur. Therefore, we accept exchanges only in the event that the product is damaged upon receipt.

Exchange approval needs to be requested within 3 days from the date of delivery. If you receive a damaged product, please contact us within this timeframe with clear photos showing the damage. Our team will assess the situation and provide further instructions on the exchange process.

Please note that exchanges are subject to product availability. If the same product is unavailable, we may offer an exchange for a similar item of equal value or provide store credit for future purchases.

We strive to ensure that every customer is satisfied with their purchase and will do our utmost to address any concerns regarding damaged products. Thank you for your understanding and support.

"Our Policy: Refunds issued only if product not in stock. For exchanges due to dissatisfaction, customer bears added cost of new item."

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

The Company reserves the right at all times to discontinue or modify any of our T&C as we deem necessary or desirable without prior notification to you. Such changes may include, among other things, the adding of certain fees or charges. We suggest to you, therefore, that you re-read this important notice containing our T&C from time to time in order that you stay informed as to any such changes. If we make changes to our T&C and you continue to use the Site, you are impliedly agreeing to the T&C expressed therein. Any such deletions or modifications shall be effective immediately upon the Company’s posting thereof. Any use of the Site by User after such notice shall be deemed to constitute

Maintaining more than one account by a user shall amount to fraudulent act on part of the user and attract actions against such users. Additionally, users are prohibited from selling, trading, or otherwise transferring your account to another party. If you do not qualify, you may not use the Service or the Site.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Product Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Promo Codes/Coupons

All Promo Codes may not be applicable for all the products on the website. Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later. Two offers cannot be clubbed together using the Promo Code. We reserve the right to cancel any promotional ‘Promo Code’ and the transactions in which they are used.

• Vouchers are only valid for the period announced at issue or a maximum of 30 days from the time of issuance. An extension or a transfer to another user/customer is not possible.
• Vouchers are non-transferable.
• Vouchers cannot be deducted from shipping costs, if applicable.
• Should the price of your order exceed the balance in a voucher, you can compensate the difference through the payment methods available.
• We reserve the right to accept only one coupon per order.
• Vouchers are not paid in cash or earn interest.
• Vouchers will not be refunded, should you return the goods wholly or partly, or if goods can only be delivered in part
• Lost or, in particular, stolen vouchers will not be refunded. We assume no liability for lost vouchers.
• We reserve the right to provide alternative payment methods and to refuse delivery and/or to terminate customer accounts should there be a reasonable suspicion of abuse in connection with the use of vouchers.

Images & Representations of Products/Services

Product Images are indicative in nature. Actual Product may differ from the image. Please refer the product specification for the product.

Product Unavailability

We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time. We shall not be liable to you or to any third party for removing any product from this website, or for removing or modifying any material or content from the website or not processing an order once we have sent the Order Confirmation.

We make an earnest effort to make sure that merchandise listed on our website is available in stock and that the prices shown are correct. In an unlikely event when we’re not able to send or replace your order due to unavailability of the product or if it’s sold out, we will inform you within 5-7 working days from the date you place the order. If an Online Payment is made, we will Refund you if the ordered products are unavailable or sold out.

Pricing & Payment

The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be refunded to you in full.

We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price. The prices on the website include Goods and Service Tax (GST) duties and cesses. Shipping charges will be added at the time of checkout. They will be clearly mentioned at the time of checkout.

Liability

Our Company shall not be responsible, obligated, or liable for any injury or damage resulting from an application or ue of its products, either singularly or in combination with other products, arising out of acceptance of this order. Our Company shall not be liable for incidental or consequential losses, damages, or expenses arising directly or indirectly from the sale, handling or use of the goods, or from any other cause relating thereto. Our Company’s liability, in any case, including for claims of breaches of warranty or negligence is exclusively limited, at Our Company’s option, to the replacement of goods not complying with this agreement, the repayment of, or crediting Buyer with, an amount equal to the purchase price of such goods, or repairing or arranging for repair of the goods. If Our Company requests the return of the goods, the goods will be redelivered to Our Company in accordance with Our Company’s instructions. The remedies contained in this paragraph constitute the sole recourse of Buyer against Our Company for breach of any of Our Company’s obligations, whether of warranty or otherwise. As long as Our Company makes a good faith effort to rectify any breach, the remedies provided for herein shall be deemed satisfied.

Selection

Buyer represents that the goods sold hereunder are fit for their actual or intended use and that Buyer placed no reliance on Our Company’s skill or judgment in selecting suitable goods or materials or in the design of suitable goods and materials. Buyer represents that the use and installation of the goods shall be made in compliance with all applicable government requirements. Buyer will defend, indemnify and hold harmless Our Company, its successors, assigns and subsidiaries from and against all costs (including attorney’s fees), damages and liabilities resulting from actual or alleged claims asserted or any penalties proposed or assessed Our Company for any alleged violation of any federal, slate or local law, rule, regulation or standard, by reason of or in connection with any use of the goods delivered hereunder.

Prohibitions

The following actions will be considered as misuse of the website, and are thus prohibited:

• Transmission or distribution of technologically harmful data like virus, malicious software, trojan, etc.;
• Posting or transmitting content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm to any kind against any group or individual;
• Transmission of junk mails, spam or chain letters;
• Promoting illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
• Posting unsolicited promotional or advertising content;
• Distributing or reproducing any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights in any way;
• Promoting an illegal or unauthorised copy of another person’s copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music file, providing or creating computer viruses;
• Providing instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or posting video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).

We hereby hold no liability to any sort of damage or harm caused to your software, data or computer device by downloading content from this website.

Objective,
Scope and Applicability of the Policy, The privacy policy (“Policy”) is
applicable to the online interfaces of KANNAYA ENTERPRISE Pvt. Ltd.(“KANNAYA
ENTERPRISE Pvt. Ltd.”, “us”, “we” or “our”) including www.itarafashion.com, the
mobile site/applications (including but not limited to the …………., or any other
app) for iOS, Android, or any other windows operating system (collectively
referred to as “Site”). The purpose of this Policy is to describe how KANNAYA
ENTERPRISE Pvt. Ltd collects, uses, maintains and shares information about you
(“user” or “you” or “your”) on account of you accessing and using the Site.
This information may include but is not limited to any information you upload,
emails that you exchange with KANNAYA ENTERPRISE Pvt. Ltd and other users of the
Site and any information submitted/ provided by you to KANNAYA ENTERPRISE Pvt.
Ltd

- We recognize the importance of your
privacy and we are committed to ensuring that you are aware of how your
information is being used.

 - Please read this Policy carefully to
understand how we collect and use your information. Your use of the Site is
also governed by our Terms of Use. You are free to use the Site only if you
agree with our policies and practices encapsulated in this Policy read in
conjunction with the Terms of Use.

- By using the Site and/or by providing your
information to us, you consent to the collection and use of the information you
disclose on the Site in accordance with this Policy.

- By browsing, visiting, accessing and/or
using the services on the Site, you consent and agree to the terms of KANNAYA
ENTERPRISE Pvt. Ltd Policy as mentioned hereunder-

- The data/ information we collect can be
generally classified in 3 categoriesA- Information you provide us, to enable
your use of the Account/Site. B- Information you choose to give us C-
Information that is necessary for the payment related services.

 - We collect the following nature of
information A- Personally Identifiable Information- information that could be
used to identify you such as, your name, email address, age, gender, IP
addresses and other similar information. B- Sensitive Personal Information-
such as passwords in encrypted form and secured financial/ payment related
information. C- Non-Personal Information- information that cannot be used to
identify you such as the webpages that you have viewed and your usage patterns.
D- Device Information- information which is automatically collected about the
device from which the Site is used

- We use data collection devices such as
"cookies" on certain pages of the Site to help analyse our web page
flow, measure promotional effectiveness, and promote trust and safety. The term
"cookies" means small files placed on your hard drive that assist us
in providing our services. We also use cookies to allow you to enter your
password less frequently during a session. Cookies can also help us provide
information that is targeted to your interests. You are always free to decline
our cookies if your browser permits, although in that case you may not be able
to use certain features on the Site. Additionally, you may encounter
"cookies" or other similar devices on certain pages of the Site that
are placed by third parties. We do not control the use of cookies by third
parties.

- Our servers automatically record information ("Log Data") created
by your use of the Services. Log Data may include information such as your IP
address, browser type, operating system, the referring web page, pages visited,
location, your mobile carrier, device, search terms, and cookie information. We
receive Log Data when you interact with our Services, for example, when you
visit our websites, sign into our Services, or interact with our email
notifications. We use Log Data to provide our Services and to measure,
customize, and improve them, as well as collect and use them in the aggregate.
This Policy does not apply to, nor do we take any responsibility for any
information that is collected by any third party either using the Website or
through any links on the Website or through any of the advertisements.

 - Information you provide us to enable
your use of the Account/Site We ask for and collect the following Personally
Identifiable Information and Sensitive Personal Information about you when you
use the Site. This information is necessary for performance of the agreement
between you and us and to allow us to comply with our legal obligations.
Without it, we may not be able to provide you with all the requested services.

 - Purpose for which we collect your information

A- Account Information- In order to use certain features on the Site, We may
require you to create a user account (“Account”) which shall include your user
profile (“Profile”). When you opt to create such an Account and sign /click on
“I Accept” in respect of the creation of an Account, we require you to provide
certain Personally Identifiable information such as your first name, last name,
email address, date of birth, place of birth, employer name, phone number,
interests, and depending on the nature of services you avail, information
pertaining to your gender and marital status.

B- Profile and Listing Information- in order to use certain features on the
Site (such as booking or creating a listing), we may ask you to provide certain
additional Personally Identifiable Information, which may include your address,
phone number, and a profile picture.

 C- Identity Verification Information- To help create and maintain a
trusted environment, we may collect certain Personally Identifiable Information
in order to verify your identity, such as images of specified government issued
identification, including passport, national ID card, or driving license, or
any other information as may be required to verify your identity.

 D- Payment Information- In addition to the foregoing, in order to use
certain other features on the Site (such as booking or creating a listing), we
may require you to provide certain financial information in order to facilitate
the processing of payments.

 E- Additional Profile Information- You may choose to provide additional
Personally Identifiable Information as part of your Profile (preferred
language(s), city, and a personal description). Some of this information as
indicated in your account settings is part of your public profile page and will
be publicly visible to others.

 F- Address Book Contact Information- You may choose to import your
address book contacts or enter your contacts’ information manually to access
certain features of the of KANNAYA ENTERPRISE Pvt. Ltd

G- Other Information- You may otherwise choose to provide us Information when
you fill in a form, conduct a search, update or add information to your
Account, respond to surveys, post to community forums, participate in
promotions, or use other features/ functionalities of the Site.

H- Payment Information- Information that is necessary for the payment related
services KANNAYA ENTERPRISE Pvt. Ltd needs to collect the following Sensitive
Personal Information, as it is necessary for the adequate performance of its
agreements with you and to comply with applicable law (such as anti-money
laundering regulations). Without it, you will not be able to use payment
services offered by KANNAYA ENTERPRISE Pvt. Ltd on the Site. When you use any
payment services on the Site, certain financial information may be required to
facilitate the processing of such payments. You are to note that KANNAYA
ENTERPRISE Pvt. Ltd engages with third party payment service providers in order
to enable you to process your payments in connection with the use of KANNAYA
ENTERPRISE Pvt. Ltd services. You will be required by such third-party payment
service providers to provide certain Sensitive Personal Information. Please
note that to this extent, you will be subject to the terms of use and privacy
policy that is maintained by such third-party service provider.

I- Identity Verification and Other Information- In connection with the
collection of payment information and processing your payments we may also
require certain information using which we can verify your identity (such as
images of your specified government issued identification including passport,
national ID card, or driving license) or other authentication information/KYC
documents, your date of birth, your address, e-mail address, phone number and
other information (such as your invoice amount, email id and contact number) in
order to verify your identity, provide the payment services to you, and to
comply with applicable law.

J- Sharing your information- We share your Information within KANNAYA
ENTERPRISE Pvt. Ltd group companies and with other persons, service providers
and entities who help us provide services to you (e.g. accommodation provider,
services partner, social community partner etc). We only share your information
in accordance with the applicable law. In the interest of clarity, we share your
Information for the purposes set out in this Policy. The following would be
recipient of such informationWithin KANNAYA ENTERPRISE Pvt. Ltd group of
companies in relation to its business purposes; we may share personal
information with our other corporate entities and affiliates. These entities
and affiliates may market to you as a result of such sharing unless you
explicitly opt-out. We may disclose personal information to third parties. This
disclosure may be required for us to provide you access to our Services, to
comply with our legal obligations, to enforce our User Agreement, to facilitate
our marketing and advertising activities, or to prevent, detect, mitigate, and
investigate fraudulent or illegal activities related to our Services. We do not
disclose your personal information to third parties for their marketing and
advertising purposes without your explicit consent. We may disclose personal
information if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to subpoenas, court orders, or
other legal process. We may disclose personal information to law enforcement
offices, third party rights owners, or others in the good faith belief that
such disclosure is reasonably necessary to: enforce our Terms or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public. We and our affiliates will
share / sell some or all of your personal information with another business
entity should we (or our assets) plan to merge with, or be acquired by that
business entity, or re-organization, amalgamation, restructuring of business.
For example, service providers which assist us to:

(i)         
 verify your identity or authenticate your identification documents; (ii)
verify information against that which is available on public databases; (iii)
conduct background or police checks, fraud prevention, and risk assessment; (iv)
perform product development, software and website maintenance and debugging;
(v) allow the provision of KANNAYA ENTERPRISE Pvt. Ltd services through third
party platforms and software tools (e.g. through the integration with our
API’s); or (vi) provide customer service, advertising, or payments services.
These providers have access to your information to the extent required to
perform these tasks on our behalf and are contractually bound to protect and to
use it only for the purposes for which it was disclosed and consistent with
this Policy. With persons/entities that own/ manage other applications or
websites that integrate with our API or services, or those with an API or
service with which we are integrated or choose to integrate in future; Other
members of curated networks of KANNAYA ENTERPRISE Pvt. Ltd, users and employees
if you submit content in such a forum/network, such as blog comments, social
media posts, pictures or other content which are viewable by members of such
curated networks. Furthermore, Third parties where we have a duty to or are
permitted to disclose your Information by law (e.g. law enforcement officials,
government authorities); With the police in the exercise of their functions or
with others as required by a court order; Third parties where we or any Aakar
Intimates Pvt.group company, sell or buy any business or assets, in which case
we may disclose your Information to the prospective seller or buyer of such
business or assets;

- It should be noted that we share your Sensitive Personal Information or
Personally Identifiable Information; appropriate protections will be in place
to protect such information as required by applicable data protection laws.
Sometimes, we may share Information in an aggregated, pseudonymised and/or
anonymised form which cannot reasonably be used to identify an
individual. 

 - We use information for the purpose
of verification of your account, ensuring that the content on the Site is
presented in the most effective manner for you and for your device, Detection
and prevention of fraud, spam, abuse, security incidents, and other harmful
activity, Verification or authentication of the information or identifications
provided by you (such as to verify your accommodation address or compare your
identification photo to another photo you provide); Conducting checks against
databases and other information sources, including background or police checks,
to the extent permitted by applicable laws and with your consent where
required; Compliance with our legal obligations and applicable laws; Compliance
and monitoring of our contractual obligations towards you; Resolution of any
disputes with you or any of our users s and enforce our agreements with third
parties.

- In connection with the activities above,
we may conduct profiling based on your interactions with KANNAYA ENTERPRISE
Pvt. Ltd., your Profile information and other content you submit, and
information obtained from third parties. In limited cases, automated processes
may restrict or suspend access to Site, if such processes detect an activity
that we think poses a safety or other risk to us, other users, or third parties.

-The Information that you provide, subject to disclosure in accordance with
this Policy and Terms of Use, shall be maintained in a safe and secure manner.

- KANNAYA ENTERPRISE Pvt. Ltd does not take
any responsibility for the transmission of Information including the
Information you provide to KANNAYA ENTERPRISE Pvt. Ltd. Any transmission of
your Information on the internet is done at your risk. KANNAYA ENTERPRISE Pvt.
Ltd does not take any responsibility for you or any third party circumventing
the privacy settings or security measures contained on the Site. While we will
use all reasonable efforts to ensure that your Information is safe and secure,
it offers no representation, warranties or other assurances that the security
measures are adequate, safe, fool proof or impenetrable.

-Managing Your Information You may access
and update your Personally Identifiable or Sensitive Personal Information
through your Account settings. Please note that you do not have the option to
connect to third party applications using your Account. Do note however, KANNAYA
ENTERPRISE Pvt. Ltd reserves the rights to save any Non-Personal, Device
Information and usage Information and you are not entitled to seek the deletion
of the same

-You acknowledge that as a registered user
you are responsible for maintaining the security of your Account such as your
Account login credentials and passwords, and that you should not provide these
credentials to any third party. If it comes to your knowledge that or if you
have reason to believe that your Account credentials have been stolen or been
made known to others, you must contact us immediately at ITARA.FASHION24@GMAIL.COM

        You
acknowledge that you are responsible for all acts done, using your Account
login credentials. KANNAYA ENTERPRISE Pvt. Ltd is not responsible if someone
else accesses         your
Account on account of your failure to maintain security of your Account
credentials.

-We retain your Information as long as it is
required for discharging its obligations towards you and/or as may be required
under law. However, there may be circumstances that mean we must retain your
personal information for longer (e.g. in the event of a dispute or if you make
a claim in relation to a booking). We may retain some of your Personally
Identifiable information as necessary for our legitimate business interests,
such as fraud detection and prevention and enhancing safety. Information you
have shared with others (e.g. reviews, forum postings) may continue to be
publicly visible on the Site, even after your Account is cancelled. 

- By using and accessing the Site, you
consent to the transfer to and processing of your Information including the
Sensitive Personal Information and the Personally Identifiable Information, on
servers that may be located in a jurisdiction different from where you are
located, and that the protection of such Information may be different than required
under the laws of your residence or location.

- This Policy is subject to change at KANNAYA ENTERPRISE
Pvt. Ltd. sole discretion. Any changes to the Policy will be notified by way of
a notice on the home page.

- Terms of Use This Policy shall form a part of the Terms of Use.

- If you have any questions, comments, complaints or suggestions in relation to
this Policy, or any other concerns about the way in which we process
information about you,  please contact our Grievance Redressal Officer
(detail mentioned below) at www.itarafashion.com We shall endeavour to address
all requests/complaints within thirty (30) days from the date of such a
request/complaint being made. 

- By using the Website and/ or by providing your information, you consent to
the collection and use of the information you disclose on the Website in
accordance with this Privacy Policy, including but not limited to your consent
for sharing your information as per this privacy policy

 - If we decide to change our privacy policy, we will post those changes
on this page so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it.

We mention the estimated delivery time for each piece on the product details page.

Delivery Time for your order starts from the date of Order Confirmation. 

We use the most reliable courier services for deliveries including FedEx, UPS, Blue Dart express and Professional Courier.

Shipments within India.

• The Usual Delivery Time for an order is 5 to 7 business days from the date of Order Confirmation* depending on the products ordered.
• For all orders within India, we offer free shipping. For deliveries within India, all prepaid orders are eligible for free shipping
• For Ready to Wear Sarees, an additional 7 business days will be required to deliver the product.
• For products with customization like blouse stitching and more, we would need additional 7-10 business days.
• For handcrafted products, it may take 15-20 working days for dispatch from the date of the order depending on the product ordered
  
  

International Shipments outside of India.

For international deliveries, the shipping charges will be extra as per the weight of the order.

For handcrafted products, it may take 30-35 working days for dispatch from the date of the order depending on the product ordered

For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country

• For any orders that are urgent and are required to be delivered within an early time frame, the client is requested to confirm with the Kannaya enterprise Team prior to placing the order.
  
  
• For dispatch of COD orders, our dispatch team will be contacting you to confirm the dispatch.
  
  
• Cash on delivery orders will be dispatched only on customers' confirmation for the same. For Prepaid orders, NO attempt for confirmation will be made, and the order will be dispatched within the given TAT.
• In case, if there is no response to our calls/messages/email with a confirmation of dispatch within 3 days of our first attempt, for cash on delivery order, the order will be marked canceled at the end of the 3rd  day.
• In case the delivery is unsuccessful, due to any circumstances on the customers' end, the second attempt will be made on confirmation with the customer. 
• If, the second delivery attempt, is still unsuccessful due to any circumstances on the customers' end, for the subsequent third attempt the customer will have to bear extra charges for shipping. In case, the customer is unable to pay any such charges, the order will be marked as canceled and and we will not entertain any future orders from that customer.
• Cancellation requests must be submitted prior to order dispatch. Once an order has been successfully dispatched, cancellation is not permitted, and no refunds will be issued in such cases.
• At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order.
• Customised Saree has to be ordered only on a prepaid basis and COD (Cash on Delivery) is not allowed.